FAQ

Check-In /Check-Out

Check-In

Check-in time is 4 p.m.

Check out

Check-out is 12 p.m.

Resort Fee

A $25 resort fee (plus tax) is charged per room per night.

This fee includes Wi-Fi, valet parking, USA Today newspapers in lobby, access to our fitness center, access to our heated pool and hot tub, and in-room bottled water and Keurig coffee/tea stations.

Parking

Enjoy secure, underground covered parking where our experienced Valet staff is ready to assist you at any time, 24-hours a day. Overnight guest parking is included in our resort fee of $25. The rate for daytime parking is $15 per day. Parking for guests of our restaurant, lounge, club or spa is free for two hours.

Photography

Guests may take photos during their stay. Professional or staged photos must be arranged or scheduled/approved through hotel management.

Dry Cleaning & Laundry

Dry cleaning and laundry services are available Monday through Saturday (except holidays). Information available at the front desk or in the guestroom.

Smoking

Eldorado Hotel & Spa is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to the guest to cover cleaning costs.

WIFI

WiFi is included in the resort fee.

Pets

Eldorado Hotel & Spa welcomes dogs up to 65 lbs. Other pets are not permitted. There is a pet fee of $75 per stay. Please contact reservations at 1-800-955-4455 with any questions.

Shuttle Service

Eldorado Hotel & Spa offers shuttle services for guests between our four downtown Santa Fe properties. Please contact the front desk to make arrangements. Should you need service elsewhere, Groome Transportation offers convenient shuttle service between the Eldorado Hotel & Spa and the Albuquerque International Sunport. Call 505-474-5696 or toll-free at 888-775-5696

Minimum Age Requirement

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.    

Specials

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