Additional Information

309 W San Francisco St.
Santa Fe, NM 87501
Phone: 505-988-4455

Link to Google Maps below.

AIR TRAVEL

Albuquerque International Sunport
Eldorado Hotel & Spa is only 60 minutes from the Albuquerque International Sunport, which sees roughly 340 flights daily on airlines including Alaska Airlines, American Airlines, Delta, Jet Blue, Southwest Airlines and United Airlines.

Groome Transportation provides transfer service between the Albuquerque International Airport and Eldorado Hotel & Spa with frequent and convenient trips throughout each day (Telephone: 505-242-0302 or, toll free, 888-775-5696). RoadRunner Shuttle & Charter offers similar services. Feel free to call them at 505-424-3367. 

Note: Please allow approximately 1 to 1½ hour(s) for travel times. Shuttles are ready to depart 10 minutes prior to scheduled pick-up times.

Santa Fe Municipal Airport
Located southwest of the city, the Santa Fe Municipal Airport provides commercial airline service by American Eagle Airlines with daily flights to and from Santa Fe and Dallas-Fort Worth (DFW) and Los Angeles (LAX). Commercial service is also offered by United Express with daily service to and from Santa Fe and Denver (DEN) and Phoenix (PHX).

Airport Main Line: 505-955-2900
Airport Information Line: 505-955-2908

TRAINS / RAIL 

The New Mexico Rail Runner train connects Albuquerque to Santa Fe. The trip from the Albuquerque International Sunport to the Santa Fe depot is approximately 90 minutes.

Amtrak arrives daily from Chicago and Los Angeles in the town of Lamy, only 20 minutes from Santa Fe. Eldorado Hotel & Spa can arrange shuttle service on request.

Driving from Albuquerque International Airport: Take I-25 north to Santa Fe, and turn off at St. Francis Exit #282. Travel north on St. Francis 3.5 miles. Turn right on West Alameda. Turn left on Guadalupe Street. Turn right on West San Francisco Street. 

Driving from Santa Fe Municipal Airport: Drive out of Santa Fe Airport onto Airport Road. Turn left onto NM 599 North. Continue approximately 10 miles. Take the Santa Fe Exit (Highway 284/84) to the right. Move to the left lane. Exit "Downtown-Plaza" which will be Guadalupe Street. 

MEETINGS & EVENTS

Eldorado Hotel & Spa takes great pride in hosting exceptional and extravagant events through meticulous planning and flawless execution. Contact our Sales & Catering Department at email sales@hhandr.com for more information or call505-539-7282.

DONATION REQUESTS

Heritage Hotels & Resorts has established a history of supporting non-profit, philanthropic and cultural preservation initiatives. We receive many requests for donations and do our best to assist programs operating in our local community and those that champion causes aligned with our mission. Link to request a donation below.

CHECK-IN /CHECK-OUT

Check-in time is 4 p.m. and Check-out is 11 a.m.

RESORT FEE

$35 - Includes valet parking, USA Today newspaper in the lobby, access to fitness center, access to heated pool and hot tub, WiFi, and in-room bottled water and Keurig coffee/tea stations.

PHOTOGRAPHY

Guests may take photos during their stay. Professional or staged photos must be arranged or scheduled/approved through hotel management.

DRY CLEANING 

Dry cleaning services are available Monday through Saturday (except holidays). Information available at the front desk or in the guestroom.

SMOKING

Eldorado Hotel & Spa is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to cover cleaning costs.

WIFI

WiFi is included in the amenity fee.

PETS

We are happy to welcome dogs to Eldorado Hotel & Spa. Our pet fee is $75 per stay for the first dog, and $35 for the second dog. Guests cannot leave pets unattended. Dog weight limit is 60 lbs. Please contact reservations at 1-800-955-4455 with any questions.

MINIMUM AGE REQUIREMENT

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.

Heritage Hotels & Resorts has always taken great pride in our cleanliness and will continue to improve the quality and standards for our guests during these times. Heritage Safe Escape reflects our enhanced cleaning procedures and personal protective equipment program to protect our guests and staff.

Seal - the Heritage Seal is placed on your guest room door to show your room has been cleaned and no one has entered

Amenities - disposable amenities are available upon request

Focus on limited contact - Heritage utilizes Blue Water Linen, a state of the art automated laundry facility. Our linens and terry are laundered through a 14 step cleaning system that sanitizes at the highest level in the industry

Enhanced disinfection in place across all spas, fitness centers, and high touch areas in public spaces and guest room spaces

Employee training focused on safety training including social distancing awareness, correct cleaning procedures, and PPE equipment protocols

Social distancing seating at restaurants, bars, meetings, and public spaces will be indicated for enhanced protection

Cleaning products - CDC approved

Accessibility to sanitizing stations at entrances and high traffic areas

Prior to arrival, guests will be asked their personal preference on service interaction

Enhanced cleaning of the air handling systems with regular maintenance and filter changes

Link to learn more below.

ELDORADO HOTEL & SPA

309 W. San Francisco
Santa Fe, NM 87501

Email: nmreservations@hhandr.com
Reservations Toll Free: 1-800-955-4455
Phone: 505-988-4455
Fax: 505-995-4555
Map & Directions

Request a Donation: All requests for donations are processed through the link below.