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309 W San Francisco St.

Santa Fe, NM 87501

Hotel: 505.988.4455

Reservations: 1.800.955.4455

Additional Information

CONTACT US

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ELDORADO HOTEL & SPA

309 W. San Francisco
Santa Fe, NM 87501

Email: nmreservations@hhandr.com
Reservations Toll Free: 1-800-955-4455
Phone: 505-988-4455
Fax: 505-995-4555

lobby

Eldorado Hotel & Spa
309 W San Francisco St.
Santa Fe, NM 87501
Phone: 505-988-4455

TRANSPORTATION

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AIR TRAVEL

Albuquerque International Sunport
Eldorado Hotel & Spa is only 60 minutes from the Albuquerque International Sunport, which sees roughly 340 flights daily on airlines including Alaska Airlines, American Airlines, Delta, Jet Blue, Southwest Airlines and United Airlines.

Groome Transportation provides transfer service between the Albuquerque International Airport and Eldorado Hotel & Spa with frequent and convenient trips throughout each day (Telephone: 505-242-0302 or, toll free, 888-775-5696). RoadRunner Shuttle & Charter offers similar services. Feel free to call them at 505-424-3367. 

Note: Please allow approximately 1 to 1½ hour(s) for travel times. Shuttles are ready to depart 10 minutes prior to scheduled pick-up times.

Santa Fe Municipal Airport
Located southwest of the city, the Santa Fe Municipal Airport provides commercial airline service by American Eagle Airlines with daily flights to and from Santa Fe and Dallas-Fort Worth (DFW) and Los Angeles (LAX). Commercial service is also offered by United Express with daily service to and from Santa Fe and Denver (DEN) and Phoenix (PHX).

Airport Main Line: 505-955-2900
Airport Information Line: 505-955-2908

TRAINS / RAIL 

The New Mexico Rail Runner train connects Albuquerque to Santa Fe. The trip from the Albuquerque International Sunport to the Santa Fe depot is approximately 90 minutes.

Amtrak arrives daily from Chicago and Los Angeles in the town of Lamy, only 20 minutes from Santa Fe. Eldorado Hotel & Spa can arrange shuttle service on request.

DRIVING DIRECTIONS

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Driving from Albuquerque International Airport: Take I-25 north to Santa Fe, and turn off at St. Francis Exit #282. Travel north on St. Francis 3.5 miles. Turn right on West Alameda. Turn left on Guadalupe Street. Turn right on West San Francisco Street. 

Driving from Santa Fe Municipal Airport: Drive out of Santa Fe Airport onto Airport Road. Turn left onto NM 599 North. Continue approximately 10 miles. Take the Santa Fe Exit (Highway 284/84) to the right. Move to the left lane. Exit "Downtown-Plaza" which will be Guadalupe Street. 

ABOUT HERITAGE HOTELS & RESORTS

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Heritage Hotels & Resorts, Inc. has come to embody the culture, spirit, and tradition of New Mexico. Our mission is to tell the story of New Mexico to our guests. We are a New Mexico-based, minority-owned company offering a collection of award-winning accommodations. Heritage Hotels & Resorts, Inc. was established in 2005 to develop culturally distinct hotels and resorts. Our collection of distinctive New Mexico resorts and hotels draws from a blend of the Southwest’s Native American, Mexican, Spanish and American Western cultural and historical influences. To enter any of our properties is to enter a world of timeless design and innovative craftsmanship.

Eldorado exterior

ELDORADO GIFT CERTIFICATES

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Use the link below to buy hotel gift certificates.

ELDORADO HOTEL & SPA HOTEL NEWS AND MEDIA COVERAGE

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Eldorado entrance

We love that others are spreading the latest news about what we have to offer at our luxury hotel in Santa Fe, New Mexico! We want to share their Eldorado Hotel & Spa hospitality news with you. For the latest updates on Eldorado Hotel & Spa news, connect with us on: Facebook, Twitter, Flickr, YouTube, and Pinterest.

MEDIA COVERAGE

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10 places to visit during ‘shoulder season,’ the sweet spot between high and low periods
My wife and I had lucked into Santa Fe’s “shoulder season,” that travel-planning sweet spot... “Shoulder season is the best time to travel"

Eldorado exterior
ballroom

2018 Platinum Choice Winners Announced
After much voting and decision-making, the 15th annual Platinum Choice Award winners have been selected by the Smart Meetings magazine judges. This highly esteemed award salutes excellence in service and amenities among meeting hotels and resorts in the United States, Canada, Mexico and the Caribbean. Also recognized is exceptional service by destination marketing companies and CVBs from across North America.

COVID SAFETY

Eldorado Hotel & Spa has always taken great pride in our cleanliness and will continue to improve the quality and standards for our guests during these times. Heritage Safe Escape reflects our enhanced cleaning procedures and personal protective equipment program to protect our guests and staff. Learn more below.

CHECK-IN /CHECK-OUT

Check-in time is 4 p.m. and Check-out is 11 a.m.

RESORT FEE

$25 - Includes valet parking, USA Today newspaper in the lobby, access to fitness center, access to heated pool and hot tub, WiFi, and in-room bottled water and Keurig coffee/tea stations.

PHOTOGRAPHY

Guests may take photos during their stay. Professional or staged photos must be arranged or scheduled/approved through hotel management.

DRY CLEANING & LAUNDRY

Dry cleaning and laundry services are available Monday through Saturday (except holidays). Information available at the front desk or in the guestroom.

SMOKING

Eldorado Hotel & Spa is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to cover cleaning costs.

WIFI

WiFi is included in the amenity fee.

PETS

Eldorado Hotel & Spa welcomes dogs up to 65 lbs. Other pets are not permitted. There is a pet fee of $75 per stay. Please contact reservations at 1-800-955-4455 with any questions.

MINIMUM AGE REQUIREMENT

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.

Safe Escape

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Heritage Hotels & Resorts has always taken great pride in our cleanliness and will continue to improve the quality and standards for our guests during these times. Heritage Safe Escape reflects our enhanced cleaning procedures and personal protective equipment program to protect our guests and staff.

Seal - the Heritage Seal is placed on your guest room door to show your room has been cleaned and no one has entered

Amenities - disposable amenities are available upon request

Focus on limited contact - Heritage utilizes Blue Water Linen, a state of the art automated laundry facility. Our linens and terry are laundered through a 14 step cleaning system that sanitizes at the highest level in the industry

Enhanced disinfection in place across all spas, fitness centers, and high touch areas in public spaces and guest room spaces

Employee training focused on safety training including social distancing awareness, correct cleaning procedures, and PPE equipment protocols

Social distancing seating at restaurants, bars, meetings, and public spaces will be indicated for enhanced protection

Cleaning products - CDC approved

Accessibility to sanitizing stations at entrances and high traffic areas

Prior to arrival, guests will be asked their personal preference on service interaction

Enhanced cleaning of the air handling systems with regular maintenance and filter changes